Samer Alami is the Chief Customer Officer at Securonix, leading the teams that shape every part of the post-sales customer journey — from professional services and technical support to education and success. His mission: make sure every customer not only reaches value quickly, but keeps growing it over time.
With more than three decades in the software world, Samer has built a career on creating strong, value-driven partnerships. Before joining Securonix, he led customer success at Exabeam, where he brought services and success together into a single, seamless experience — helping customers onboard faster, adopt deeper, and see results sooner. He’s also held senior leadership roles at Infoblox, Netskope, and A10 Networks, earning a reputation for developing high-performing global teams and raising the bar for what great customer experience looks like.
Driven by the mantra “it can always be better,” Samer thrives on continuous improvement — whether it’s refining a process, empowering a team, or reimagining how technology delivers value.
When he’s off the clock, you’ll find him running through Seattle’s trails, cheering on his two sons at their games, or sampling the best of Washington’s wine country.