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 Audience: Analysts, Administrators, MSSPsProduct Module: Securonix ConnectLast Updated: May 19, 2026KB ID: KB-20260519-ask-ai-connectTags: Ask AI, AI Assistant, Connect, Knowledge Base, Community, Documentation, Troubleshooting, Self-Service, Product GuidanceProblemFinding the right documentation, troubleshooting steps, or product guidance can take time, especially when you are not sure where to begin.ObjectiveLearn how Securonix Customers and Partners use Ask AI in Securonix Connect to quickly discover relevant Securonix knowledge, documentation, and community resources.What Is Ask AI?Ask AI is a built-in assistant within Securonix Connect that helps surface relevant Securonix content from across the platform.

 Have a Product Idea? Help Shape the Future of Securonix Innovation at Securonix is driven by you — our customers and partners. Whether you’ve identified a gap, experienced a challenge, or have an idea for a new feature, we want to hear from you. We’ve created a dedicated Product Ideation space where you can share ideas, collaborate with others, and help influence our product roadmap.  🚀 What You Can Do  Submit feature requests directly to our Product team Share ideas to improve workflows and usability Collaborate with other customers and build on ideas Upvote submissions to help prioritize what matters most   🔐 Access the Full Guide & Submit Your Idea To learn how the ideation process works — including what to submit, w

Audience: Security Analysts, SOC Leads, Architects, MSSPsProduct Module: Threat Analytics / Detection EngineeringLast Updated: March 23, 2026KB ID: KB-20260323-sta-previewTags: Securonix, Threat Analytics, SIEM, Microsoft Sentinel, Risk Scoring, Detection Engineering, SOC, Security Analytics  Problem As security environments grow in scale and complexity, analysts are often overwhelmed by high volumes of alerts with limited context. Traditional SIEM workflows can make it difficult to connect related events across datasets, leading to alert fatigue and slower investigations.  Objective Provide an early preview of Securonix Threat Analytics (STA) and how it enhances existing SIEM platforms by improving detection quality, prioritization, and

Coming Soon: AI in the SOC Learning PathA new learning journey is launching soon on the Securonix Community—built to help analysts, threat hunters, and security leaders develop practical AI skills for the modern SOC.Security operations are evolving rapidly. Investigations are more complex, data volumes are growing, and the pace of response continues to accelerate. AI is becoming a core part of everyday security analysis—and this learning path is designed to show you how to use it effectively.Get ready to build the skills needed to operate with confidence in an AI-enabled SOC. What’s AheadThe AI in the SOC Learning Path is a three-course journey designed to help you: Build a strong foundation in how AI works and why it matters in security operations Apply AI responsibly and effectively in real-world SOC workflows Develop hands-on skills for faster t

🐾 Meet Taylor VoigtCustomer Success Program Manager | Builder of Better Experiences @ SecuronixIf there’s magic happening behind the scenes in our customer experience, there’s a good chance Taylor had a hand in it. As a Customer Success Program Manager, she partners with Christine Strom and Ismael Cervantes to turn big ideas into real programs that make life easier (and better) for our customers.Taylor’s journey started in IT administration and project management, where she built a reputation for solving tough problems and keeping complex systems on track. She later moved into the SIEM space as a Customer Success Manager, working directly with customers to help them get real results from their technology. Now, she’s focused on the bigger picture — shaping customer journey processes and customer value initiatives that help ever

🌟 Meet Christine StromSenior Director, Customer Success Services & Operations | Champion of Culture at SecuronixIf you’ve ever met Christine, you know she’s the heartbeat of customer success here at Securonix. As our Senior Director of Customer Success Services and CS Operations, she brings a rare blend of operational precision, people-first leadership, and contagious enthusiasm to everything she does.With a career built across Customer Success and Professional Services leadership in technology companies, Christine has helped shape what exceptional customer partnerships look like — both in process and in spirit. She’s the kind of leader who makes big goals feel doable and complex programs feel human.💬 Christine’s Superpowers Culture Champion: Whether it’s for our customers or our teams, she builds connection, trust, and energy everywhere she goes.

👋 Meet Isaac VilchezDirector of Technical Support | Securonix Customer Community LeadSay hi to Isaac — the guy making sure you’re never stuck in support-limbo. As Director of Technical Support at Securonix, he leads the team that keeps your systems running smoothly, helps uncover what’s really going on when things go sideways, and ensures you have the resources to succeed. And yes — he’s also the friendly ear of our community, here to make sure your voice gets heard.🎉 Fun Facts About IsaacHe’s all about turning problems into stories of success, because he believes every support ticket has the potential to teach something. Loves to bridge the gap: between support and product, between big picture strategy and the day-to-day tech grind. Great at taking tech speak and translating it into “Oh I see how that works now” for everyone — customers, teammates, and partners alike.

👋 Meet Ismael CervantesDirector of Solutions & Strategic Enablement | Creator of the Securonix Customer CommunityIf our customer community had a mayor, it’d be Ismael. He’s the one who dreamed this space up — a place where customers, partners, and Securonix folks can swap ideas, celebrate wins, and make the platform even better together.By day, Ismael leads our Solutions & Strategic Enablement team — the crew that helps turn security vision into real-world outcomes. He’s passionate about connecting people, processes, and technology so that everyone can get the most out of Securonix.⚡ A Few Things to Know About Ismael He’s a problem-solver at heart, always looking for smarter, faster, cleaner ways to do things (and usually with a smile). Known for saying things like “let’s make it work for you” — because he really means it.

Release Date: November 6, 2025Audience: Security Professionals, SOC Teams, MSSPs🚀 OverviewHello Securonix Connect community!We’re ecstatic to introduce Data Pipeline Manager (DPM) with DPM Flex Consumption, a game-changer in SIEM data management! This innovative feature arms you with AI-enabled, value-based data consumption, allowing you to efficiently handle data growth while keeping costs predictable. No longer must you sacrifice threat visibility for budget constraints. 🎉🆕 What's NewNo more skimping on data! Enhance visibility with up to 40% more data capacity. Integrated at no additional cost – It's all part of the Securonix platform. Seamlessly manage data across three pipeline tiers: Analytics Pipeline Tier (1.00): Real-time detection and correlation. Inv

Simon Hunt has spent over three decades in the world of cybersecurity, helping people, companies, and entire industries stay one step ahead of the bad guys. A longtime CTO, CPO, and GM, he’s led global teams that turn big ideas into tools that actually make a difference. His personal mission — “stop criminals from getting rich” — keeps him grounded in purpose, whether he’s tackling data protection, payment security, or the latest wave of supply chain risks.Before joining Securonix as Chief Product Officer, where he helps enterprises and governments turn events into risk-reducing action, Simon spent time at Mastercard as EVP of Cybersecurity Innovation. There, he helped lead the acquisition of RiskRecon, giving the world a clearer picture of merchant security. Earlier, at McAfee/Intel, he served as CTO and launched the company’s smart home security division.These days, Simon al

Samer Alami is the Chief Customer Officer at Securonix, leading the teams that shape every part of the post-sales customer journey — from professional services and technical support to education and success. His mission: make sure every customer not only reaches value quickly, but keeps growing it over time.With more than three decades in the software world, Samer has built a career on creating strong, value-driven partnerships. Before joining Securonix, he led customer success at Exabeam, where he brought services and success together into a single, seamless experience — helping customers onboard faster, adopt deeper, and see results sooner. He’s also held senior leadership roles at Infoblox, Netskope, and A10 Networks, earning a reputation for developing high-performing global teams and raising the bar for what great customer experience looks like.Driven by the mantr